All our items are guaranteed for 3 months from the date of delivery of the order. The guarantee will only apply in those cases in which there is a manufacturing defect, and the damage has not been caused by misuse. We will study in detail if, in each case, the damage has been caused by a misuse of the parts. To keep your jewelry in perfect condition, visit our Jewelry Care Guide.

To request the execution of the guarantee, contact us and our Customer Service team will give you further instructions. email: support@twojeys.com