PRIVACY POLICY
INTRODUCTION
TwoJeys & More, S.L., (hereinafter "TwoJeys") is the owner of the Website https://twojeys.com/es (hereinafter the "Website") and is the Data Controller of the personal data of its users (hereinafter the "Users").
Through this Privacy Policy, and in compliance with articles 12 and 13 of Regulation (EU) 2016/679 (hereinafter "GDPR") and article 11 of Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights ("LOPDPGDD"), TwoJeys informs Users who use the Website about the processing of their personal data that may be collected through it and processed by TwoJeys.
INFORMATION ABOUT THE DATA CONTROLLER
Data Controller: TwoJeys & More, S.L.
Tax ID: B67442368
Registered address: Calle Roger, nº 65, P.2., 08020, Barcelona.
Contact: privacy@twojeys.com
DATA PROCESSED, LEGAL BASES, PURPOSES AND RETENTION PERIOD
| Data Processed | Legal Basis | Purpose | Retention Period |
|---|---|---|---|
| Identifying data. Name, surname, email, postal address, telephone. | Performance of the contractual relationship in which the data subject is a party. | Management of online purchases. Regarding the purchase and payment of the product, shipping and invoice issuance. | Personal data will be processed by TwoJeys for the time necessary for contract execution. Said data will be blocked to comply with TwoJeys legal obligations and, once this period has elapsed, will be definitively deleted. |
| Transaction data. Name and surname of the holder and credit card number. | Performance of the contractual relationship in which the data subject is a party. | Payments and transactions. Charge the agreed amount for the purchased product to your credit card account. | Personal data will be processed by TwoJeys for the time necessary for contract execution. Said data will be blocked to comply with TwoJeys legal obligations and, once this period has elapsed, will be definitively deleted. |
| Contact data. Email address. | Consent of the data subject. | Attend and respond to requests, comments and suggestions. As well as provide assistance to the User during Website use. | Personal data will be processed by TwoJeys for the time necessary to respond to the question and/or resolve the incident indicated by the User. Said data will be blocked to comply with TwoJeys legal obligations and, once this period has elapsed, will be definitively deleted. |
| Navigation data. Due to Internet communication standards, when the User accesses our Website we automatically receive your computer's IP address and the type of browser you are using. We use this information to analyze general trends and improve the service. This information is not shared with third parties without your consent. | Consent of the data subject / Legitimate interest | Analysis of browsing behavior and statistics: Information collected through cookies and other similar tracking technologies allows analysis of User navigation. | Retention periods depend on each specific cookie. For more information about retention periods for each type of cookie, consult the Cookie Policy. |
| Commercial communications. The User, if desired, can subscribe to the TwoJeys Newsletter. For this, the User's email will be processed. | Consent of the data subject. | If consent has been given to receive commercial communications, this data is used to send commercial information about TwoJeys. For more information about commercial communications, consult our Legal Notice. | Data will be processed by TwoJeys until the User withdraws consent. Once consent is withdrawn, TwoJeys will block your data for the time necessary to comply with legal obligations. After this period, data will be definitively deleted. |
TO WHAT RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
TwoJeys informs that, for compliance with the purposes described above, it will not transfer User personal data to third parties. Notwithstanding the above, TwoJeys may give access to said personal data to technology service providers with whom it has signed a data processing agreement.
Providers may be located in jurisdictions that generally do not offer adequate guarantees regarding personal data processing. For all entities that are not part of the European Economic Area (EEA), TwoJeys has signed contracts with said entities that include such safeguards, including the European Commission's standard clauses.
Users can obtain more information about technology service providers by requesting it from TwoJeys through the contact means provided in this privacy policy.
Likewise, TwoJeys may communicate your data to:
Other companies that are part of TwoJeys.
Companies interested in buying or acquiring the company or part of its business and, consequently, give access to any national or international auditor to carry out a Due Diligence process.
Authorities to investigate suspected fraud, harassment or other violations of any law, regulation or website policies.
COMMERCIAL COMMUNICATIONS
Whenever the User provides express consent, or in case of having a current contract with the User, TwoJeys will send commercial communications to keep the User updated on all news, as well as any type of information about TwoJeys or the services it provides that may be of interest.
TwoJeys will send said commercial communications for the time the User maintains consent for it or during the time the contractual relationship with them is in force. However, if the User wishes not to receive more commercial communications, they may withdraw their consent through the form provided in commercial communications, or if applicable, by sending an email to privacy@twojeys.com.
SECURITY AND CONFIDENTIALITY
TwoJeys undertakes to adopt the necessary physical, technical and organizational measures, in accordance with applicable regulations, to guarantee the security of personal data and prevent accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data. Personal data will be treated confidentially by TwoJeys, which undertakes to inform and enforce, by legal or contractual obligation, such confidentiality to its employees, partners and any person who must have access to User personal data.
USER RIGHTS
The User may exercise the rights of access, rectification, deletion, opposition and, where applicable, limitation of processing and data portability by sending an email to privacy@twojeys.com
Likewise, the User may file a complaint with a supervisory authority and, in particular, with the Spanish Data Protection Agency (www.aepd.es) if they consider that the rights set forth above in this Privacy Policy have been violated or if they consider that the processing of personal data concerning them violates applicable regulations.
CHANGES TO THE PRIVACY POLICY
TwoJeys reserves the right to modify this Privacy Policy at any time. Changes or updates to the Privacy Policy will be explicitly notified to the User through a notice on the Website, along with the updated version of the Privacy Policy.
Latest version: September 2025
