GENERAL DETAILS
Shipping to Spain and Portugal
- Approximate delivery times: 2 to 4 business days.
- Orders under €75: €3.90 shipping.
Shipments to the Balearic Islands and Canary Islands
- Approximate delivery times: 6 to 8 business days.
- Orders under €75: €6.90 shipping.
- You must provide your ID number during checkout.
- Orders over €150 may be subject to taxes or duties.
International shipping
- Europe: 5 to 7 business days.
- Rest of the world: 7 to 10 business days.
CUSTOM COSTS
Orders shipped outside the European Union may be subject to additional taxes, duties, or fees according to local legislation. Two Jeys is responsible for shipping, but local customs charges are the responsibility of the recipient.
Important customs information
- Mexico: limit of 10 items per order. Orders exceeding this number cannot be delivered.
- We do not ship to the following countries: Belarus, Guatemala, India, Indonesia, Kazakhstan, Kuwait, Lebanon, Mauritius, Moldova, Nigeria, New Zealand, French Polynesia, Serbia, Ukraine, Israel, Afghanistan, Algeria, Syria, Yemen, Cuba, Iran, Libya, North Korea.
- For Mexico and the US: the recipient's ID number must be included to avoid delays or customs issues.
DELAYS, CANCELLATIONS, AND SPECIAL CONDITIONS
- During collection drops, Black Friday, and Christmas, high demand concentrated in a few days may cause shipping delays.
- Two Jeys is not responsible for delivery errors when the address provided at checkout is incorrect or incomplete.
- Two Jeys is not responsible for cancellations that cannot be processed in time due to rapid order preparation.
- All transit times are approximate and may vary, especially during periods of high demand. They should not be interpreted as exact delivery dates.
- All orders are shipped from Spain.
- Two Jeys always strives to offer the best possible international shipping service, but in exceptional cases beyond our control, an order may be canceled. In such cases, the customer will be notified within 24 business hours and a refund will be issued using the same payment method.
TRACKING AND CONTACT
You can track your order using the tracking number you will receive in your email.
If you have any questions about shipping or customs, please write to us at hello@twojeys.com, indicating your name and order number.
WHERE DO WE SHIP?
Following, the list of countries in which we are providing our items. Shipping costs are calculated automatically according to the destination during the purchase process.
Andorra
Standard shipping 10.90€
Free shipping from 100€
Delivery: 3-4 days
Australia
Standard shipping 26.50A$
Free shipping from 260A$
Delivery: 4-6 days
Austria
Standard shipping 9.90€
Free shipping from 140€
Delivery: 3-4 days
Belgium
Standard shipping 5.90€
Pickup point shipping 4.90€
Free shipping from 130€
Delivery: 3-4 days
Bulgaria
Standard shipping 15.90€
Free shipping from 130€
Delivery: 6-8 days
Canada
Standard shipping CA$22.50
Free shipping from CA$230
Delivery: 4-6 days
Chile
Standard shipping 9.90€
Free shipping from 130€
Delivery: 3-6 days
China
Standard shipping 200 CNY
Free shipping from 1.200 CNY
Delivery: 4-6 days
Croatia
Standard shipping 15.90€
Free shipping from 130€
Delivery: 3-4 days
Cyprus
Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-5 days
Czech Republic
Standard shipping 610 CZK
Free shipping from 3.200 CZK
Delivery: 3-5 days
Denmark
Standard shipping kr.70
Free shipping from kr.1100.00
Delivery: 4-5 days
Estonia
Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-6 days
Finland
Standard shipping 9.90€
Free shipping from 130€
Delivery: 4-6 days
France
Standard shipping 6.90€
Pickup point shipping 5.90€
Free shipping from 130€
Delivery: 2-3 days
Georgia
Standard shipping 75GEL
Free shipping from 390GEL
Delivery: 3-6 days
Germany
Standard shipping 5.90€
Free shipping from 130€
Delivery: 4-5 days
Greece
Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-6 days
Hong Kong
Standard shipping $230.00
Free shipping from $1400.00
Delivery: 3-5 days
Hungary
Standard shipping Ft4300.00
Free shipping from Ft50000.00
Delivery: 4-5 days
Iceland
Standard shipping kr3600
Free shipping from kr19000
Delivery: 4-5 days
Ireland
Standard shipping 9.90€
Free shipping from 140€
Delivery: 6-7 days
Italy
Standard shipping 3.90€
Pickup point shipping 2.90€
Free shipping from 110€
Delivery: 3-4 days
Japan
Standard shipping ¥4600
Free shipping from ¥28000
Delivery: 3-4 days
Latvia
Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-6 days
Lithuania
Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-6 days
Luxembourg
Standard shipping 9.90€
Pickup point shipping 8.90€
Free shipping from 140€
Delivery: 3-4 days
Malta
Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-6 days
Mexico
Standard shipping $200.00
Free shipping from $3000.00
Delivery: 5-7 days
Monaco
Standard shipping 25€
Free shipping from 130€
Delivery: 3-5 days
Netherlands
Standard shipping 7.90€
Pickup point shipping 6.90€
Free shipping from 120€
Delivery: 3-5 days
New Zeland
Standard shipping $50
Free shipping from $290
Delivery: 4-5 days
Norway
Standard shipping 25€
Free shipping from 130€
Delivery: 3-5 days
Poland
Standard shipping zł15.00
Pickup point shipping zł14.00
Free shipping from zł500.00
Delivery: 3-5 days
Portugal
Standard shipping 3.90€
Pickup point shipping 2.90€
Free shipping from 110€
Delivery: 48h-72h
Qatar
Standard shipping 110ر.ق
Free shipping from ر.ق640.00
Delivery: 3-5 days
Romania
Standard shipping Lei80.00
Free shipping from Lei650.00
Delivery: 4-6 days
Slovakia
Standard shipping 10.90€
Free shipping from 110€
Delivery: 4-5 days
Slovenia
Standard shipping 10.90€
Free shipping from 110€
Delivery: 4-5 days
South Korea
Standard shipping 43.000 KRW
Free shipping from 250.000 KRW
Delivery: 3-5 days
Spain
Standard shipping 3.90€
Pickup point shipping 2.90€
Free shipping from 75€
Delivery: 24h-48h
Balearic Islands
Standard shipping 3.90€
Free shipping from 75€
Delivery: 48h-72h
Canary Islands
Standard shipping 6.90€
Free shipping from 75€
Delivery: 3-4 days
Sweden
Standard shipping kr110.00
Free shipping from kr1500.00
Delivery: 5-7 days
Switzerland
Standard shipping CHF14.40
Free shipping from CHF140.00
Delivery: 5-7 days
Taiwan
Standard shipping $920.00
Free shipping from $5500.00
Delivery: 5-7 days
United Arab Emirates
Standard shipping د.إ110.00
Free shipping from د.إ 640.00
Delivery: 3-4 days
United Kingdom
Standard shipping £8.30
Free shipping from £110
Delivery: 3-5 days
United States
Standard shipping 10$
Free shipping from 170$
Delivery: 3-5 days
Rest of the World
Standard shipping €25