All our items are guaranteed for 1 year from the date of delivery of the order. The guarantee will only apply in those cases in which there is a manufacturing defect, and the damage has not been caused by misuse.

We will study in detail if, in each case, the damage has been caused by a misuse of the parts. To keep your jewelry in perfect condition, visit our Jewelry Care Guide.

Contact us :)
To request the execution of the guarantee, contact us and our Customer Service Team will give you further instructions.

Email: hello@twojeys.com